Diamond Teachers Group - Tutoring FAQs (Frequently Asked Questions)
General Questions
How is Diamond Teachers Group different from Kumon?
While both Diamond Teachers Group and Kumon support student learning, there are key differences:
Personalized 1:1 Tutoring vs. Preset Worksheets
Diamond Teachers Group offers customized, one-on-one sessions tailored to each student’s strengths, challenges, and learning style.
Kumon primarily uses a structured worksheet system that all students follow at the same pace.
2. Qualified, Certified Teachers vs. Program Staff
Our tutors are certified educators with experience teaching a range of subjects and grade levels.
Kumon instructors may not all have teaching certification and primarily guide students through the program’s worksheets.
3. Holistic Academic Support vs. Repetition-Focused Learning
We focus on understanding concepts, critical thinking, and problem-solving, not just repetitive drills.
Kumon emphasizes repetition and incremental skill-building through worksheets.
4. Flexible, Student-Centered Approach
Diamond Teachers Group adapts sessions to your child’s pace, curriculum, and interests to keep them engaged.
Kumon has a fixed structure and pace that may not adjust to individual learning goals.
5. Goal Setting & Confidence Building
Our tutors work with students on goal-setting, growth mindset, and study skills, helping them gain confidence academically and personally.
In short, Diamond Teachers Group offers personalized, teacher-led, and holistic tutoring designed to help your child truly understand concepts, build confidence, and succeed, and not just complete worksheets.
Don’t just take our word for it! [Read our testimonials] from parents and students.
Which subjects do you offer tutoring for?
Diamond Teachers Group provides 1:1 tutoring in all subjects for students from Kindergarten through Grade 12, including math, English literacy, science, French, Social Studies, and more. Each session is personalized to your child’s learning needs. We also offer support with executive functioning skills, such as note-taking, study skills, and test prep.
How much does tutoring cost at Diamond Teachers Group?
Tutoring at DTG typically ranges from $38–$70 per session, depending on the length of the session. Seasonal programs, such as summer tutoring or homeschooling support, may offer special discounts.
For a personalized quote based on your child’s needs, contact us.
How is tutoring priced?
Our 1:1 tutoring sessions are fully personalized to your child’s needs. Pricing can vary based on session length, frequency, or any additional requests. Please contact us for a quote.
We also offer optional add-on services, including essay editing, extra homework practice, IEP review meetings, learning assessments, and more.
How do I schedule a tutoring session?
You can schedule tutoring directly through our online tutor booking system.
Simply select the grade and subject you’re looking for tutoring in, choose a tutor, then select the day and time that works for your family, and our tutors will confirm the session.
If it’s your first time booking with Diamond Teachers Group, we suggest booking a ‘FREE Meet and Greet’ to allow you to meet the tutor and see if they’re a good fit.
How do I cancel or reschedule a tutoring session?
Diamond Teachers Group requires 24 hours’ notice to cancel or reschedule a tutoring session. Cancellations made with sufficient notice are free of charge. In the case of emergencies, illness, or unexpected events, please contact us as soon as possible so we can accommodate your child’s needs.
Programs & Seasonal Questions
Do you offer summer tutoring programs?
Yes! We offer 1:1 summer tutoring that is fully tailored to each student’s unique learning needs. Our sessions are designed to review the previous year’s curriculum, close learning gaps, and introduce concepts students will encounter in the upcoming school year. With a personalized approach, students stay academically engaged over the summer while building confidence and becoming more independent learners. Learn more [HERE]
How can my child prepare for tests and exams with Diamond Teachers Group?
Our test prep sessions focus on targeted review, practice questions, and test-taking strategies. Tutors create individualized plans based on your child’s grade level, subjects, and learning goals to ensure effective preparation.
Is there holiday tutoring available?
Absolutely! Diamond Teachers Group offers flexible tutoring sessions during school breaks, including winter holiday catch-up sessions, summer review, and March Break, helping students stay on track.
Logistics & Support
How do I communicate with tutors about my child’s progress?
Parents receive weekly updates via Google Docs using the Success Strategy. This document includes feedback and progress on the learning goals we created with you and your child. Tutors can also discuss concerns directly during sessions.
What technology do I need for online tutoring?
All sessions are held on Lessonspace. Students need a device (laptop, desktop, tablet or smartphone) with a stable internet connection, a webcam, and audio capabilities. Lessonspace allows interactive whiteboards, text, and drawing tools for an engaging online learning experience. We recommend Google Chrome or Mozilla Firefox.
Optional: Drawing tools such as touchscreen laptops, a drawing tablet, or stylus.
Optional: Headphones or earphones with a microphone to prevent echoing and help filter outside noise. This is recommended for students who struggle with attention and/or will be joining from a space that may have some distractions.
How do you ensure my child’s safety during online sessions?
All tutors are provincially certified teachers with valid criminal record checks and are in good standing with their provincial teaching organization. They are trustworthy professionals who work with children.
Each student and tutor has a secure and unique space for their sessions together. All sessions are recorded to ensure your child’s safety and are only accessible by the Diamond Teachers Group administration. The recordings are never shared with anyone unless required by law.
How do you ensure my child stays engaged during online sessions?
Our tutors use interactive tools, games, and real-time feedback to keep your child engaged.
Sessions are tailored to your child’s pace and personal interests, which helps your child see the subject in a new way.
We offer shorter sessions for younger students or those who struggle with attention. Our sessions can be booked in 30- and 45-, or 60- or 90-minute increments.
Our tutors also create learning goals WITH your child, which outline what they will be working on together, and then track their progress and share it with your child after each session, so they can see how they’re doing.
These strategies help your child ‘buy into’ the sessions by seeing the value and purpose behind each session.
What if my child has special learning needs?
Our tutors are real teachers, many with Special Education qualifications and experience, trained to work with students with special educational needs, including those with learning disabilities, Autism, ADHD, Selective Mutism, Tourette Syndrome, and more. They can provide customized strategies to support your child's unique learning requirements and teach them how they learn best.
Learn more about our tutoring services for students with learning disabilities.
How does the tutoring process work from start to finish?
Getting started with Diamond Teachers Group is simple! First, we learn about your child’s needs, goals, learning style, and personality so we can find the right tutor match.
We recommend starting with a FREE Meet and Greet, which gives your child the opportunity to meet the tutor, ask questions, and make sure they feel comfortable before beginning regular sessions.
Once tutoring begins, your child’s tutor will create a Success Strategy with them. This helps set clear learning goals, track progress, and ensure each session is focused on helping your child grow in confidence and skills.
How do you match my child with the right tutor?
Finding the right tutor goes beyond matching a subject and grade level. We consider your child’s learning goals, strengths, challenges, personality, interests, and preferred learning style when recommending a tutor.
Our goal is to create a positive relationship where your child feels supported, understood, and confident. A strong connection between the student and tutor is an important part of successful tutoring, which is why we offer FREE Meet and Greets to ensure it’s the right fit.
How often should my child attend tutoring?
The ideal tutoring schedule depends on your child’s goals, learning needs, and current academic situation. Some students benefit from weekly sessions to reinforce skills and build confidence, while others may need more frequent support to catch up, prepare for assessments, or address learning gaps.
During your initial consultation with our Founder & CEO, Julie Diamond, or at your FREE Meet and Greet, we can help recommend a schedule that best supports your child’s goals. Many students benefit from consistent weekly sessions because regular practice helps reinforce learning and creates lasting progress.
Still have questions?
Contact Diamond Teachers Group today for personalized guidance and tutoring support.